What our clients have to say.

Just a short message to say THANK YOU again- Nicole and the team have done such an amazing job- the last few months with you guys have been great especially after having my place in Bank street vacant for 11 weeks and you guys managed to rent it out after 6 days but also the team in the meantime has looked after Smith Street tenants for me (as well as Bank street) etc perfectly. Best property management in Wollongong.

Many thanks

Lisa - Wollongong

This is just a thank you as we now have settled in to our new house. We’d like to thank you for your assistance in renting our property.

You were the upmost professional along with compassion and empathy, in which was so appreciated, as we were under immense pressure. Right from the onset, your demeanour, advice, direction was first class, even when we were asking for all of your attention, you remained composed and focussed.

I am a Customer Service Manager of a company which is primarily customer service orientated and I have used you as a role model to my staff. Your knowledge of the real estate industry was highly impressive to which eased our fears, going into unknown territory for us.

We have since passed on your name to other people who were going to commence a similar journey as us. You are a credit, not only to MMJ Wollongong but to the general real estate business.

We cannot thank you enough.

John & Tracy – Lake Heights

We have a long history of dealing and working alongside many property managers over the last 20 years of our investment journey.  We have had the good fortune of having Nicole Horne as our property manager for about 10 years. In our dealings with Nicole, sometimes in difficult circumstances, she has always provided a high standard of service and achieved desirable outcomes. 

To best describe her manner: 'she provides the highest standard of integrity and professionalism, aligned with a problem solving, proactive attitude that is reflective of the extensive experience she has gained in the property management industry'.

Should you have the opportunity of working with Nicole, we recommend you take it. Then one day you may be thanking her, as we have, for her positive influence with your investment properties.

Regards

Danny and Grace – Wollongong

In 2014, I began using MMJ Wollongong as the managing agent for my first rental property. Since then my portfolio has grown to over six properties, all of which are now managed my Nicole and her team. Nicole is responsive, knowledgeable, courteous and whip smart.

MMJ have a digitised property management approach, meaning that all information relating to the management of my properties is available via an integrated online platform. It is because of Nicole's fastidious attention to detail that MMJ Wollongong are no longer a service provider, but more of our "partner" in the management of our property portfolio.

I would recommend MMJ Wollongong to all property investors who are looking for a safe pair of hands to care for their hard-earned property assets!

Christopher – Gwynneville

Dear MMJ Wollongong

I strongly feel I should contribute when good work is being done & needed to let you know of the professional work I've always received from your employee Nicole Horne.

Across all my interactions with Real Estate's I've never come across an individual so dedicated & committed. You can certainly see that she wears her devotion on her sleeve. Her help & guidance with my investment properties have been of great value.

She's proactively saved me an abundance of problems with tenants to which I'm so thankful for.

Hence my acknowledgement.

Kind regards

We have been dealing with Nicole for the last 8 years, leasing our investment properties with her support. Highly committed, honest, genuine and a consistent high quality of service, Nicole encompasses everything that you expect in terms of service and commitment.

If you are looking for someone who is going to have your best interest in mind, who is going to be honest with you at all times and who you can rely on when things become overwhelming (which they will), Nicole will guide you to ensure you are at ease.

When talking opportunities, the biggest one that comes to mind is that Nicole’s dedication and commitment to her role often means that she sacrifices her own personal time - the important hours to switch off from the job, and focus on time with family.

 Arthur  - Horsley

Upon my first investment property purchase, Nicole was recommended to me by a friend. She has been amazing over the last six plus years and I have never considered using another property manager for subsequent purchases. Nicole has liaised with both myself and tenants to resolve any maintenance or repairs and completes thorough inspections of the properties to identify any issues which may need to be rectified. On the rare occasion that I have to contact her, she is always approachable, prompt and deals with the matter in a timely fashion.

Matt – Wollongong

I have had the pleasure of having MMJ Wollongong manage my property for over 3years. During this time I have found that the staff are always pleasant, prompt and happy to help me with any of my concerns.  Communication is always via email and via phone. And matters are dealt with in a clear and concise manner. I especially appreciate the detail in which I am presented with the thorough inspection reports. I feel confident my priority is managed to a high standard. 

I would highly recommend the MMJ Wollongong rental team. 

We are extremely pleased to have listed our new unit with Nicole and her team at MMJ Wollongong. Total professionalism in which we are very grateful yet Nicole has that personal touch which is hard to find these days.  Thankyou Nicole for your advice and thank you for finding us lovely tenants at our other property in Oak Flats.

I'd like to express my gratitude for all your help on managing my properties. Your professionalism and prompt response to all my queries has made my property investment journey easy. Your feedback has always been valuable and encouraging and is reflective to your extensive experience in the property management field. Thank you for looking after me and my properties so well. 

 Daniel – Barrack Heights

Thank you for the email. Truly appreciate all the helps from you and MMJ. I have found the customer service of MMJ is really good. Every single issue will be taken into account, timely advised and properly dealt with. They have saved me lots of efforts when I was away from my property. I feel MMJ can be fully trusted and makes the leasing of my property much easier and me happy.

 Regards,

Yuchen

We wish to say that in renting our property it has been a pleasure working with Nicole Horne and the MMJ team. What has impressed us most is the preparedness to be be transparent and direct in expressing opinions on the most effective way to achieve the outcomes that we were looking for. The responses that we received were at all times candid and we were not told simply what we wanted to hear. When a change of direction was called for we were not confronted with an insistence on doing it their way, but rather the merits and detriments of anything that we proposed were carefully considered and a consensus reached, again in the interests of achieving the desired outcomes. MMJ obviously is prepared to listen to its clients. We are also appreciative of the assistance that we were given in suggestions pertaining to the preparation of the property for rental. We have no hesitation in recommending the MMJ team whenever you have a need to rent a property. They have been all too willing to assist and provide little tips that assisted our understanding of the relevant market, clearly evidencing a level of experience that gives the MMJ client confidence in how its interests are handled by MMJ.

Mick & Josephine – North Wollongong

READ MORE  Learn about our experienced Property Management Team.