With over two decades of experience in the real estate industry, Alicia brings a wealth of knowledge across all facets of property, with a particular passion and focus on Residential Property Management. Her career has been defined by a commitment to excellence and a strategic, motivated approach to delivering high-quality service.
Alicia currently leads the Residential Management Services team at MMJ Wollongong, where she oversees a diverse portfolio of residential properties. Her extensive experience equips her to navigate the unique demands of residential tenancies, ensuring properties are managed to the highest standard and clients receive exceptional service.
Client experience is at the core of Alicia’s professional approach. She is dedicated to supporting her clients, collaborating closely with tradespeople, and ensuring tenant satisfaction. Her strategic mindset and drive enable her to consistently exceed expectations, effectively managing large-scale projects and complex portfolios.
Previously, Alicia led a dynamic team in Sydney’s Inner West, where she implemented initiatives that improved operational efficiency and client satisfaction. She has since brought this expertise to her leadership role at MMJ Wollongong.
Alicia is also a proud member of her local community. As a family-oriented individual, she enjoys weekends spent water skiing and supporting her daughter, who plays NRL in the area. This community connection strengthens her understanding of the importance of creating vibrant and supportive living environments.
Alicia is passionate about delivering exceptional results in Residential Property Management and is proud to bring her experience and dedication to the MMJ team.